Shipping Policy

Last Updated: October 12, 2026

At globalimportsllc, we aim to provide a transparent and dependable delivery experience. This Shipping Policy explains our order processing procedures, estimated delivery times, shipping charges, tracking services, and how we assist customers with delivery issues.

1. Order Processing Time

Orders are generally processed within 2–3 business days after payment has been successfully confirmed.

Order processing includes payment verification, product preparation, packaging, and shipment arrangements. Business days exclude weekends and applicable public holidays.

Processing may take longer during peak shopping periods, public holidays, or unexpected operational disruptions. If a significant delay affects your order, we will make reasonable efforts to provide an update.

Please note that order processing time is separate from shipping transit time.

2. Shipping and Estimated Delivery Time

After an order has been dispatched, the estimated shipping transit time is 20–45 days.

Actual delivery times may vary depending on the destination, carrier operations, customs procedures, weather conditions, public holidays, and other circumstances beyond our reasonable control.

The total time from purchase to delivery generally includes both the processing period and the transit period. Therefore, the overall delivery time may be longer than the transit estimate alone.

Delivery timeframes are estimates rather than guaranteed delivery dates unless expressly stated otherwise.

If your order has not arrived within the estimated delivery window, please contact our customer support team so that we can review the shipment status.

3. Shipping Fees

We offer free standard shipping on orders with a merchandise subtotal greater than US$30, calculated after discounts and before applicable taxes.

Orders that do not meet this threshold may be subject to shipping fees. Any applicable shipping charges will be displayed at checkout before payment is completed.

Please review your order summary carefully before confirming your purchase.

4. Order Tracking

Once your order has been dispatched and tracking information becomes available, you may request your tracking number by contacting our customer support team.

Customer Support Email: mgm-1000anny@outlook.com

Please include your order number in your email so that we can locate your shipment and provide the available tracking information.

Tracking updates may take some time to appear after dispatch. Update frequency depends on the carrier and shipping service used.

If tracking information appears incomplete or has not changed for an extended period, please contact us for assistance.

5. Lost or Missing Packages

We understand that a missing package can be frustrating. If your order appears to be lost, has an unusual tracking status, or has not arrived within the estimated delivery window, please email mgm-1000anny@outlook.com.

Please include your order number and tracking number, if available.

Our team will review the available shipping information and, where appropriate, initiate an inquiry with the carrier.

If a package is confirmed lost or cannot reasonably be recovered, we will arrange an appropriate resolution. Depending on the circumstances and applicable law, this may include sending a replacement at no additional shipping cost or issuing a refund.

Customers will not be charged additional shipping fees for a replacement approved under this policy.

6. Damaged or Incorrect Orders

If your order arrives damaged or you receive an item different from the one you purchased, please contact us at mgm-1000anny@outlook.com as soon as reasonably possible.

Please provide:

• Your order number.
• A brief description of the issue.
• Photographs of the item and packaging, if available.

We will review the information and work with you to determine an appropriate resolution in accordance with our store policies and applicable consumer protection laws.

7. Shipping Address and Delivery Information

Customers are responsible for providing complete and accurate shipping information when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible. We will make reasonable efforts to correct the information before dispatch, but changes cannot be guaranteed once an order has entered the shipping process.

Incomplete addresses, unsuccessful delivery attempts, or other address-related issues may delay delivery.

If a package is returned to the sender, please contact our customer support team to discuss the available options.

Nothing in this section limits any delivery rights provided by applicable law.

8. Taxes, Customs Duties, and Additional Charges

We aim to provide transparent pricing and a straightforward checkout experience.

Applicable sales taxes, import duties, and other legally required charges will be handled in accordance with the laws governing the transaction and disclosed where required.

Where our shipping arrangements provide that taxes or import duties are prepaid or covered by globalimportsllc, customers will not be required to pay those covered charges upon delivery.

We will not charge customers undisclosed additional fees after checkout except where permitted or required by applicable law.

International shipments may be subject to customs inspections or clearance procedures that affect delivery times, even when no additional payment is required from the customer.

9. Shipping Delays and Unexpected Events

Delivery schedules may occasionally be affected by severe weather, carrier disruptions, customs inspections, transportation interruptions, public holidays, or other unexpected events.

When such circumstances occur, shipments may take longer than the estimated timeframe.

We will make reasonable efforts to assist customers with tracking inquiries and provide available information about significant delays.

This section does not exclude any obligations or remedies required by applicable consumer protection laws.

10. Contact Information

If you have questions about shipping, tracking numbers, delivery delays, or missing packages, please contact us using the information below.

Store Name: globalimportsllc

Website: https://globalimportsllc.com

Customer Support Email: mgm-1000anny@outlook.com

Please include your order number and any available tracking information so that we can assist you efficiently.

Thank you for shopping with globalimportsllc. We appreciate your trust and are committed to providing clear shipping information and helpful customer support.